Privacy Policy

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

Information you provide:

• Account information such as name, email address, and authentication credentials.
• Content that you submit, post, upload, or store through the Service, including tasks, documents, messages, files, and other materials ("User Content").
• Communications you send to us.

Information collected automatically:

• Usage data such as interactions with the Service, features used, and activity logs.
• Device and technical information such as IP address, browser type, operating system, and device identifiers.
• Log data, diagnostics, and performance data.

Information from third parties:

• Information from service providers that support the operation of the Service, such as payment processors and analytics providers.

Information we collect may include account, profile, and organizational data associated with your use of the Service.

We do not control and are not responsible for User Content. You are solely responsible for the content you submit, store, or share through the Service.

2. How We Use Information

We use information to:

• Provide, operate, maintain, and improve the Service.
• Process transactions and manage subscriptions.
• Authenticate users and maintain account security.
• Communicate with you about the Service, including service-related announcements, updates, security notices, and support messages.
• Monitor usage, analyze performance, use analytics tools, conduct internal research, troubleshoot issues, and develop, improve, and optimize the Service.
• Detect, prevent, and address technical issues, security incidents, or misuse.
• Comply with legal obligations.

We may process and use User Content as necessary to provide, operate, maintain, secure, support, and improve the Service, comply with legal obligations, and prevent abuse or misuse.

We may use session replay or similar technologies to record and analyze how users interact with the Service, including capturing interactions, navigation, and on-screen activity, for purposes such as debugging, performance monitoring, and improving the Service. Session recording tools are designed to avoid capturing sensitive information such as passwords and payment information, and any such information captured inadvertently is not used.

We may access, review, and use information, including User Content, as necessary to provide support, maintain and improve the Service, ensure security, prevent abuse, and comply with legal obligations.

We may aggregate or de-identify information so that it no longer identifies you, and we may use such information for analytics, improvement, development, security, and other business purposes.

3. How We Share Information

We may share the types of information described above as follows:

• With service providers that process information on our behalf to operate, provide, maintain, and improve the Service, including hosting, payment processing, analytics, and infrastructure services.
• With administrators and other authorized users within your account, based on permissions and settings, to enable collaboration features and display tasks, projects, documents, discussions, activity, profile information, and related account data.
• Information you choose to make public or share outside your account may be accessible to others.
• As required by law, regulation, legal process, or governmental request.
• To enforce our Terms of Service or protect our rights, property, or safety, and the rights, property, or safety of our users or others.
• In connection with a merger, acquisition, financing, reorganization, or sale of assets.
• With your direction or consent.

We do not sell personal information.

4. Data Retention

We may retain your information to provide the Service, operate our business, comply with legal obligations, resolve disputes, enforce our agreements, and support the operation of the Service.

We may retain information, including in backup or archival systems, logs, and other operational records, for purposes such as normal operation of the Service, security, disaster recovery, and business continuity.

We may delete or de-identify information as part of our normal data management practices, subject to applicable law.

5. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we do not guarantee absolute security.

6. Your Rights and Choices

Depending on applicable law, you may have certain rights to access, update, correct, or request deletion of your information. To exercise these rights, you may contact us. We may limit or deny requests as permitted by law.

7. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to collect and analyze usage data, understand user behavior, improve the Service, and enhance functionality.

You can control cookies through your browser settings, but disabling cookies may affect functionality.

8. Third-Party Services

The Service may integrate with or rely on third-party services. We are not responsible for the privacy practices of those third parties. Your use of such services is subject to their terms and policies.

9. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside of your location, including the United States. By using the Service, you acknowledge that such transfers may occur.

10. Children

The Service is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from an individual under 18, we may delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date indicates when the policy was last revised.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at legal@taskrevo.com.